ONLINE connect

Inquiry

Personal Information Collected
The company collects the following personal information for processing inquiry submissions.
- Collected items: Name, phone number, email address, inquiry subject, inquiry details
- Method of collection: Website (Customer Inquiry)

■ Purpose of Collecting and Using Personal Information
The company utilizes the collected personal information for the following purposes

- Receiving and processing customer inquiries

■Retention and Use Period of Personal Information
■ Retention and Use Period of Personal Information In principle, once the purpose of collecting and using personal information is achieved, the information is promptly disposed of. However, if there is a need to retain information in accordance with relevant laws and regulations, the company retains member information for a certain period as specified by the relevant laws and regulations.

- Retained Items: Name, phone number, email address
- Basis for Retention: Management of duplicate inquiries and detection of fraudulent inquiries
- Retention Period: As required by relevant laws and regulations such as the Commercial Act and the Act on Consumer Protection in Electronic Commerce, etc.

- Records related to contracts or withdrawal of subscriptions: 5 years (Act on Consumer Protection in Electronic Commerce, etc.)
- Records of payment and supply of goods: 5 years (Act on Consumer Protection in Electronic Commerce, etc.)
- Records of consumer complaints or dispute resolution: 3 years (Act on Consumer Protection in Electronic Commerce, etc.)
- Records related to collection, processing, and utilization of credit information: 3 years (Act on the Use and Protection of Credit Information)